Lifetime Satisfaction Guarantee
We offer an unprecedented guarantee. No matter how much publicity there is, or how many people write great things about these drivers, we know you have to hit them to know how well they work for you. Give it the most demanding test you can. If for any reason you don't like how it performs, you may return it for a refund. We want you to be satisfied, and know that you have to test it for yourself before you know for sure.
The satisfaction guarantee covers the cost of the basic club, but does not cover custom options such as special loft or custom length, and does not cover shipping, duty, or brokerage fees.
We are not able to extend the satisfaction guarantee if there are scratches, chips, or dents.
The BIG STIK is fully warranted against breakage or manufacturing defects for life. If it breaks, we will fix it or replace it at our discretion. This also covers telescopic shafts if you choose that option. Our telescopic shafts never wear out or get loose. They are absolutely solid and always will be.
Dents, chips, and scratches are not covered by the Guarantee or Warrantee.
To get a better sense of how durable our clubs are, take a look at this page which describes over 6,000 shots across Scotland hitting off of roads, rail road tracks, rocks, dirt, roots, and from under gnarly gorse bushes.
Just let us know if you have a problem and we'll give you a Return Authorization Number.
Rep Inquiries: If you are interested in selling our Big Stik clubs, please inquire here.